The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with five Schools (Business, Communication, Decision Sciences, Humanities and Social Science, and Translation and Foreign Languages) and over 6,000 full-time students. Adopting the unique “Liberal + Professional” education model, HSUHK aims to nurture young talents with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.

Aspiring to be a leading private university in the region, HSUHK features a primary focus on undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, unique residential college system combining living and learning, interactive small class teaching, very close student-teacher relationship, RGC-funded impactful research, and excellent student development/support services. HSUHK is listed the 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, and the 1st in Employability as per the 2023 AppliedHE ASEAN+ private university assessment by the Singapore-based AppliedHE. It is also listed among the top 200 worldwide on “Quality Education” and “Decent Work and Economic Growth” in the Times Higher Education University Impact Rankings 2021.

The University now invites application for the following position:

• oversee the end-to-end admission process for taught postgraduate programs, from application review, vetting, to final decision, ensuring adherence to university policies and deadlines;
• work with TPG admission team and programme officers to ensure a quality and efficient admission process for applicants of postgraduate programmes;
• work closely with academic departments, faculty members, and other stakeholders to streamline admission procedures and enhance the overall student experience;
• utilize data analytics to track key admission metrics, identify trends, and generate reports to support decision-making and process improvement;
• assist in the development and implementation of admission policies, procedures, and guidelines in alignment with the university's strategic objectives;
• serve as a point of contact for prospective students, addressing inquiries, providing guidance on the application process, and ensuring a high level of customer service;
• training and development: conduct training sessions for admission staff and TPG programme officers on best practices, university policies, and updates in the field of postgraduate admissions; and
• assist the manager to provide secretarial support to the graduate school committee.

• possess a bachelor's degree with at least 7 years of relevant work experience, preferably in supporting TPG matters;
• strong analytical and logical thinking, and interpersonal, coordination and problem-solving skills;
• a good command of written and verbal English and Chinese (including putonghua), especially with a high level of English proficiency in writing reports, proposals and minutes;
• the ability to take the initiative and to carry out duties independently and under tight schedules;
• demonstrate a strong sense of accountability and attention to detail;
• knowledge of relevant laws, regulations, and best practices in higher education admissions;
• previous experience in handling admissions-related matters and in workflow automation;
• proficiency in data analysis and report generation, knowledge of IT applications will be a definite advantage;
• relevant administrative experience with competence in committee work will be in advantaged.