The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 7,000 full-time undergraduate and postgraduate students. With its unique “Liberal + Professional” education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.

Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.

HSUHK has earned various international recognitions. In the AppliedHE’s ALL ASIA Private University Ranking 2026, it secured 7th place in the Greater China region. HSUHK ranked 22nd in Social Sciences and Humanities and 33rd in Economics and Finance among China’s top universities in the Research.com Top Universities and Top Scientists Rankings 2025. The MSc in Global Supply Chain Management programme achieved 84th place globally in the QS International Trade Rankings 2025. Additionally, HSUHK’s School of Business obtained AACSB International accreditation in 2023, a mark of excellence held by only 6% of the world’s leading business schools. HSUHK was also ranked among the top 200 worldwide on “Quality Education” and “Decent Work and Economic Growth” in the Times Higher Education University Impact Rankings 2021.

The University now invites applications for the following position:

• responsible for leading the Facility Management Services team, providing campus facility management services including security and cleaning services, booking system, venue set up, relocation, transportation, carpark management, access control, campus mailing and printing;
• continuously review and excel the policies and procedures for the unit to ensure continuous improvement in the governance;
• supervise the service providers by regular site walk, discussions, meetings and underwriting of the staff members’ work done;
• provide cost-effective recommendations, ensuring that they meet or exceed the standards set by reputable FM service providers in Hong Kong;
• control, monitor, and supervise the KPI and SLA of all units and make sure that the parameters are monitored and pushed to excel the CDMO service delivery with a sense of ownership;
• handle complaints, respond, and provide advice and action to mitigate the situation;
• lead the Health & Safety aspects of the campus operation and provide leadership and training to the fellow employees and the University stakeholders;
• prepare tenders and procurements for FM services and closely monitor outsourced services contractors’ performance and the costs;
• conduct facility inspection for services improvement and act as facility management coordinator for campus, residential colleges and staff quarters;
• prepare, control, and monitor budgets for facility operations;
• liaise with other units in CDMO for alignment of facility management services to the stakeholders of the University, including redevelopment projects, landscape, building maintenance, and health and safety; and
• perform emergency response team member duties in accordance with the CDMO roster when needed.

• possess a bachelor's degree or above in Facilities Management, Property Management or other related disciplines;
• be a member of recognised institute(s) in Hong Kong, including IFMA, RICS, HKIS, HKIH, CIH, etc.;
• have at least 10 years of hands-on experience in Facilities Management with at least 8 years in a managerial or above position;
• be a PMP (Tier 1) Licence holder and have experience in working for tertiary institutions, either as a direct employee or as a service provider, is preferred;
• have experience in renovation works, aged building refurbishment works, space planning and layout design is preferred;
• have strong technical skills and analytical mindset, proven management capability, a sense of driving for excellence, and skills of stakeholder management and problem-solving;
• have knowledge of environmental provision, sustainability measures, BEAM or equivalent standard, and BIM will be an advantage; and
• be flexible and adaptive to a fast-moving environment and prompt work delivery in response to the University’s dynamic needs and requirements.